WORKFORCE ARCHITECTURE & AI ENABLEMENT

We redesign how the work happens.

Your team moves faster on the work it already does, and takes on work that was not possible before.

AI is going to change every role in your organization. The only question is whether that change is designed or accidental.

THE OPERATING MODEL

Every role has four layers of work.

Look at any week on your calendar and all four are there. Each one has a different relationship with AI. We redesign all four so the fourth gets its time back.

MAINTENANCE

Repetitive, low-judgment tasks

Automated until it disappears from the calendar.

INTELLIGENCE

Research, synthesis, structure

Amplified, so decisions start from stronger ground.

EXECUTION

Drafts, models, deliverables

Co-produced. The human brings judgment, AI brings speed.

HUMAN

Critical thinking, relationships, judgment

Protected and concentrated, never delegated.

Two pillars: increasing efficiency and expanding capability. Both, or it does not count.

CAPABILITIES

Two capabilities. One architecture.

AI handed to an unprepared team fails, and a prepared team with no systems stalls. We build both together.

Talent & Workforce Architecture

Most organizations buy AI before their people are ready to run it. We get the workforce ready first: who you hire, what each role requires, and how people grow into it. The methods hold from commercial teams to federal enterprises.

Workforce Readiness Assessment: Your organization scored against AI-readiness criteria, with the succession gaps named.
AI Competency Mapping: The skills each role needs, mapped against the skills it has.
Role Architecture & Classification: Roles redesigned around the work AI changes, not the org chart you inherited.
Recruitment & Hiring Design: Hiring built to find, assess, and land AI-fluent talent.
Workforce Development & Pathways: Paths that move people from aware to fluent, and keep them here.

AI Workforce Enablement

We build the systems senior leaders actually run: agents, integrations, and an operating model fitted to the work. We start from how your work happens, not from a tool list. What ships is a system your team uses on day one, not a report they file.

Executive AI Enablement: Working sessions that make leaders fluent in their own work, not in demos.
Custom Agent Development: Agents built for your actual workflows, deployed where the work already lives.
Systems Integration: Secure connections so the AI reaches the systems and data you already use.
Cost & Model Fit: The right model for each task, so you never pay premium rates for routine work.

Download our capability statement (PDF)

HOW WE WORK

Four steps. No templates.

Assess

We start with the person who owns the process, and learn how the work really happens before changing it.

Map

We map your IT and data structure. The system is only as strong as the ground it stands on.

Design

We build around the person, not the tool. Nothing we deploy is templated.

Deploy

We stay until it holds. People use it, trust it, and the capability stays inside them.

PRINCIPALS

The people on this page do the work.

20 YEARS LEADING U.S. ARMY WORKFORCE PROGRAMS

$280M PAYROLL ACROSS 5,193 FEDERAL POSITIONS

500+ INSTITUTIONAL CLIENTS SUPPORTED AT BLOOMBERG L.P.

Janet Penaherrera spent twenty years leading talent and workforce programs across a ten-directorate federal enterprise at U.S. Army CECOM. At Resolute she leads Talent & Workforce Architecture.

Thomas Penaherrera spent six years as a Senior Credit Risk Analyst at Bloomberg L.P. before founding Agency Architecture. At Resolute he leads AI Workforce Enablement. His most recent build is an AI operating system in daily use by a defense firm's executive team.

Meet the principals

If the work should look different a year from now, that conversation starts here.

Start a conversation

Or write to us directly: tpenaherrera@resolute-bd.com